Term and Conditions

1. Introduction

Mia Bambina Store, located at 680 Quintana Road, Morro Bay, CA 93442, United States, operates this e-commerce website. We specialize in high-quality Girls Birthday Dresses, Hair Accessories, Ivory Flower Girl Dresses, Lace Flower Girl Dresses, Pink & Blush Flower Girl Dresses, and White Flower Girl Dresses, designed for celebrations and special occasions. Our target customers are parents, guardians, and gift-givers seeking elegant, carefully crafted attire for children’s events. Our website reflects a charming, user-friendly style focused on reliability and customer care.

By using our site, you confirm that you are at least 18 years old or have parental consent, and you agree to comply with these terms. If you disagree, please do not use our website.

2. User Obligations and Responsibilities

As a user of Mia Bambina Store, you have certain responsibilities to ensure a smooth experience:

• Account Accuracy: If you create an account, provide accurate and current information. You are responsible for maintaining the confidentiality of your login details.
• Lawful Use: Use our website only for lawful purposes. Do not engage in any activities that could harm the site, its users, or our operations.
• Order Information: Ensure all order details, such as shipping address and product selections, are correct before confirming your purchase. We are not liable for errors due to incorrect information provided by you.
• Compliance with Policies: Adhere to our Shipping & Returns Policy and other guidelines. For instance, you are responsible for return shipping costs unless the item is defective.
• Intellectual Property Respect: Do not copy, distribute, or misuse any content from our site without permission.

Failure to meet these obligations may result in order cancellation or account suspension.

3. Products and Services Description

At Mia Bambina Store, we offer a curated collection of products designed to make celebrations unforgettable:

• Product Range: Our inventory includes Girls Birthday Dresses, Flower Girl Dresses (in ivory, lace, pink, blush, and white), and Hair Accessories. Each item is crafted with attention to detail, using materials like lace and soft fabrics for a magical look.
• Quality Assurance: We strive for perfection in every detail. However, due to the delicate nature of our products, some items (e.g., Hair Accessories) are non-returnable for hygiene reasons.
• Availability: Products are subject to stock availability. If an item is out of stock, we will notify you promptly.
• Customization: We do not currently offer personalized or custom-made items, and such products are non-returnable.

We serve customers globally, excluding remote areas and certain parts of Asia. Our products are intended for personal use and celebrations.

4. Order and Payment Terms

Placing an order with Mia Bambina Store means you agree to the following terms:

Order Process

• Order Confirmation: After payment, you will receive an order confirmation email. Orders are processed within 1-2 business days, excluding weekends and holidays.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are secure, and you must provide valid payment details.
• Pricing: Prices are listed in USD and include applicable taxes unless stated otherwise. We reserve the right to correct pricing errors.

Shipping

• Shipping Options:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment.
• Delivery Estimates: Times are estimates and may vary due to customs, weather, or other factors. Tracking is included for both options.
• International Orders: We ship globally (excluding Asia and remote areas), but customers are responsible for any customs fees or import duties.

Cancellations and Changes

Orders can be cancelled within 24 hours of placement if not yet processed. Contact us at [email protected] for assistance.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Mia Bambina Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use may result in legal action.

By submitting reviews or photos, you grant us a non-exclusive license to use them for promotional purposes, but we will always respect your privacy.

6. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase. Our returns policy is designed to be fair and transparent:

• Return Window: 15 days from the delivery date.
• Eligibility: Items must be unworn, unwashed, undamaged, with original tags and packaging. Proof of purchase is required.
• Non-Returnable Items: Hair Accessories (for hygiene), worn, washed, altered, or personalized items.
• Process: Contact us for authorization, then ship the item to our address. Return shipping is your responsibility, except for defective items.
• Refunds and Exchanges: Refunds are processed within 3-5 business days after we receive the return. Exchanges are subject to availability, and we cover standard shipping for the new item.

For damaged or defective items, contact us within 7 days for a free replacement. Original shipping fees are non-refundable.

7. Limitation of Liability

Mia Bambina Store strives to provide accurate product descriptions and reliable services, but we cannot guarantee that everything will be perfect. Our liability is limited as follows:

• We are not responsible for delays or issues caused by factors beyond our control, such as shipping carrier errors, customs delays, or natural disasters.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
• Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.

This limitation applies to the fullest extent permitted by law in the United States and other jurisdictions we serve.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to our data practices, which comply with applicable laws like the GDPR for international customers.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of California, United States. Any disputes shall be resolved in the courts of San Luis Obispo County, CA. We encourage you to contact us first at [email protected] to resolve any issues amicably.

10. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices or laws. The updated version will be posted on our website with the effective date. Your continued use of the site after changes constitutes acceptance.

11. Contact Information

If you have any questions about these Terms and Conditions, please reach out to us. We’re here to help make your experience magical!