Welcome to Mia Bambina Store! We’re dedicated to making your little one’s special moments magical with our exquisite collection of birthday dresses, flower girl dresses, and hair accessories. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, our customer service team is always here to help.
Product Information
What types of dresses do you offer?
We specialize in enchanting dresses for girls, including Girls Birthday Dresses, Ivory Flower Girl Dresses, Lace Flower Girl Dresses, Pink & Blush Flower Girl Dresses, and White Flower Girl Dresses. Each piece is crafted with care to ensure elegance and comfort for any special occasion.
Do you sell accessories to complement the dresses?
Yes! We offer a lovely selection of Hair Accessories designed to perfectly match our dresses, adding an extra touch of magic to your child’s outfit.
Are your dresses suitable for weddings and birthdays?
Absolutely! Our dresses are ideal for various momentous events, such as weddings, birthday celebrations, and other formal occasions. We focus on creating attire that makes every moment unforgettable.
Shipping & Delivery
Where do you ship?
We ship worldwide to bring our collections to families everywhere! However, please note that we’re unable to deliver to the most remote areas and certain parts of Asia due to logistical constraints.
What are your shipping options and costs?
We offer two convenient shipping methods:
- Standard Shipping – $12.95: Uses premium carriers like DHL or FedEx, with delivery typically within 10-15 days after dispatch.
- Free Shipping: For orders over $50, we provide complimentary shipping via EMS, with delivery within 15-25 days after dispatch.
How long does order processing take?
After you place your order, please allow 1-2 business days for processing. During peak seasons or sales, it might take slightly longer, but we always strive to dispatch your order as quickly as possible.
Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with tracking information, allowing you to follow your package’s journey from our studio in Morro Bay, California, directly to your home.
Returns & Exchanges
What is your return policy?
We want every Mia Bambina experience to be perfect. If you need to return an item, please initiate your return within 15 days of receiving your package. Our customer service team will gladly guide you through the simple process.
How do I start a return or exchange?
Simply contact our customer service team at [email protected], and we’ll assist you with the steps to ensure a smooth return or exchange.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience, ensuring a secure and hassle-free checkout experience.
Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders easily and receive updates on new collections and promotions.
General Inquiries
What if I have issues with customs in my country?
As a globally-minded boutique, we ship internationally, but please note that customs procedures in your country may occasionally add to the delivery timeframe. This is rare, but we recommend checking local regulations for smooth delivery.
How can I contact customer service?
Our dedicated team in Morro Bay, California, is here to help! Reach out to us at [email protected] for any questions or concerns. We’re honored to be part of making your child’s celebration truly magical.
Thank you for choosing Mia Bambina Store, where we deliver not just dresses, but dreams come true. For more details, visit our website at newbirthdaydresses.com.